Docus: The revolutionary platform that connects India’s hospitals with the world’s best doctors

Based on the study by Johns Hopkins, medical errors are the third leading cause of death in the U.S. Only heart disease and cancer kill more Americans.

Currently, no similar statistics are available in India. However, most countries, including India have to deal with this problem and Docus is here to offer a solution.

Docus is a US-based VC-funded startup, committed to enabling access to top medical expertise for everyone. It provides the only SaaS platform, connecting Indian hospitals/hospital doctors with hundreds of leading medical experts from the USA, Germany, France, Switzerland, and over 10 other European countries, to treat patients with complex health conditions. Indian hospital doctors can cooperate effectively to increase the number of successful treatments for severe diseases. The medical experts cover over 20 specialties, including Oncology, Cardiology, Radiology, and Neurology. Many leading medical experts express positive opinions about Docus. Here is the testimonial of Dr. Susanne Schnür, a radiologist from Germany with 11 years of work experience:
”I appreciate the idea of decentralized health care connecting the primary care doctors with specialists via virtual consultation. Docus creates opportunities to combine resources, reduce time and travel costs, and provides better healthcare for patients”.
Let’s explore Docus in more detail, including the origin story, and what benefits it offers to Indian hospitals/hospital doctors.

Docus was founded to save lives
The origin story of Docus is very inspiring. A year ago, Docus co-founders Gevorg and Robert, found out that their close friend from Armenia has a serious disease. Armenian doctors were facing difficulties in diagnosing his health problem, while his condition was getting worse day by day. After significant efforts, finally, they found a qualified and well-known doctor from France who agreed to help their friend. However, the doctor’s only condition was consulting with the patient’s attending physician to have a clear idea of the patient’s case. Together, the two doctors developed an effective treatment plan for the patient by cooperating remotely. In the end, their friend recovered fully after receiving the treatment he needed. Gevorg and Robert were so inspired and excited by this successful outcome that they came up with the idea of creating a platform to connect hospitals from developing countries with leading medical experts from the USA and Europe to treat patients with severe health conditions.

In order to achieve this goal, Docus recently raised $500.000 from a number of venture capital funds and angel investors.

Docus is currently focusing on India, where many forward-thinking and progressive doctors are willing to cooperate with US and European experts. Additionally, they speak English as a second language.

How it works
Docus provides hospitals with an all-in-one and easy-to-use platform. Using this CRM system, Indian hospital doctors and medical experts can conduct video and written consultations.

1. First, hospital doctors inform patients with complex health conditions of the opportunity to cooperate with top medical experts from the US and Europe and get a second opinion.
2. Local hospital doctors select medical experts and create consultation requests, describe the patient case on a fully secure and HIPAA-compliant platform, and send them to the experts.
3. Finally, the medical expert reviews all the submitted information and provides a written or video opinion.

Key benefits for Indian hospitals
Indian hospitals can benefit from subscribing to the Docus platform in many ways:
1. Access to the best global medical expertise
The exchange of medical knowledge and experience between local and foreign doctors can help develop the most appropriate treatment plans for serious illnesses.
2. Extra revenue for the new service
Patients at hospitals pay directly to the hospital for treatment based on world-class medical knowledge. As a result, Indian hospitals can generate profits from every consultation they provide.
3. Marketing advantage over other hospitals
Subscribing to Docus gives Indian hospitals access to qualified medical experts from the USA and Europe. This can lead to the hospital’s reputation growth and provide a competitive advantage in the healthcare market.
4. Increasing the patients’ retention

In today’s world, many patients are seeking a second opinion regarding their diagnosis and treatment plan. According to the recent research “Patient-Driven Second Opinions in Oncology: A Systematic Review”, the quest for a second opinion in different patient populations varied widely between 1 and 88%, where patients with severe diseases were more likely to seek a second opinion. In other words, hospitals lose a significant percentage of patients who seek a second opinion at other hospitals.

Docus offers an efficient solution to this problem. Patients are less likely to seek a second opinion at other hospitals if the hospital offers second opinions based on world-class knowledge. Docus can help Indian hospitals increase patient loyalty, satisfaction, and retention.

To summarize, Docus is a revolutionary approach to medicine, which aims to democratize medical knowledge. It can enhance India’s healthcare system by fostering collaboration between Indian hospitals and leading foreign doctors. As a result, patients with serious health problems can benefit from the most appropriate treatment options.

Source: https://www.indiatoday.in/impact-feature/story/docus-the-revolutionary-platform-that-connects-indias-hospitals-with-the-worlds-best-doctors-2297590-2022-11-15